The Japanese version of Terms shall prevail whenever there is a discrepancy between the English and the Japanese versions.

Blue Ocean Japan Co., Ltd sets forth the following privacy policy with respect to the treatment of personal information obtained when customers use the services provided by the Company (hereinafter referred to as “Services”). 

1. Personal information collected

The Company collects the following personal information concerning customers for the purposes set forth in Paragraph 2 below. The personal information the Company collects includes information provided directly by the customer and information collected from third parties in connection with your use of the Services.
⑴ Information about customers including name, gender, address, postal code, phone numbers, date of birth, age and email addresses.
⑵ Information obtained by the Company in connection with your purchase history and your use of the Service.
⑶ Information, including information about PCs, mobile phone terminals, tablets, communications terminals used by customers in connection with the use of the Service, and information obtained through cookies (location information, IP addresses, browsing history, search history, purchase history, browser information, etc.)

2. Purposes for which personal information is used

The company will use a customer’s personal information 1. if the customer agrees in advance, 2. unless otherwise specified by law, etc., only to the extent necessary to achieve the following purposes (including purposes related thereto, collectively referred to as “purposes of use”):

(1) For the provision of the Services:
(i) To provide the services, including the receipt of membership registration for the service, confirmation of order content, payment method, delivery of goods, relevant after-sales services and various forms of customer contact.
(ii) In connection with the Service, to provide customers with information, services, content, points, coupons and other incentive programs.
(2) For advertising, publicity and marketing:
(i) To send, distribute or display advertisements, e-mail magazines, etc. to the customer by direct mail, e-mail, etc., with the customer’s consent or to the extent and as permitted by law
(ii) To display, introduce or advertise the products and services etc. of the Company or third parties on various websites controlled by the Company and other advertising media controlled by the Company.
(iii) For use in other marketing research, analysis, etc.
⑶ For Company R&D with respect to new services and the improvement of existing services.
⑷ To respond to various customer inquiries regarding the services or advertising, etc.
⑸ To protect the rights and interests of the Company or third parties by preventing, investigating and identifying fraud, cyber attacks, and other illegal or fraudulent conduct

3. Proper management of personal information

In order to prevent the loss, destruction, alteration, leakage or unauthorized access  etc. of customer personal information, the Company will take the necessary and appropriate security measures and implement measures to enhance security on an ongoing basis.

4. Disclosure of information to contractors

The Company may divulge to its business sub-contractors,  a customer’s personal information, to the minimum degree necessary for the purposes of carrying out the Company’s activities with respect to shipping, settlement, credit, relevant after-sales services for products with respect to its internet mail order business, as well as for the purpose of providing information on new products and services. The Company may disclose your personal information only up to the minimum amount of information necessary. The Company will conclude contracts with these sub-contractors to protect personal information and will provide necessary and appropriate management and supervision to ensure that sub-contractors comply with the contracts.

5. Provision of personal information to third parties

The Company will properly protect personal information and will not disclose personal information identifiable to a particular person to third parties without the consent of the customer and without the consent of the individual, unless permitted to do so under the Personal Information Protection Law or other laws and regulations. The Company will disclose and provide personal information only if the Company has identified the supplier and the content of the offer and obtained the consent of the customer. However, this does not apply in the following cases:
⑴ If the customer agrees.
⑵ Where it is required by law.
⑶ When it is necessary for the protection of a person’s life, body or property, and it is difficult to obtain that person’s consent.
⑷ When it is especially necessary to improve public health or promote healthy child development, and it is difficult to obtain consent from the individual.
⑸ When it is necessary to cooperate with a national institution, local public organization or person thereby entrusted to perform work prescribed by laws and regulations, and obtaining the consent of the relevant person may interfere with the performance of the relevant office.

6. Cookies

⑴ This site may send information called cookies to your computer when you use the site.  Your consent to this technology is a mandatory requirement for shopping activities and other activities performed on the site. The Company will not use this technology to unilaterally alter your environment by any means whatsoever, such as by unilaterally viewing your privacy information..
⑵ How you set cookies depends on the browser you use. For information on how to set cookies, please check your browser’s “Help” menu.
⑶ Please note that if you choose to reject all cookies, you may be subject to restrictions on the use of various services on the Internet, such as an inability to receive services that require authentication.


7. Access logs

Information on the operation of the website has been recorded in the form of an access log. This information is collected for use in the future to improve the convenience of the site, to find out the cause of problems when they occur, and to process statistics and analyse usage, and for any other purpose.

8. Linked third-party operating sites

For sites and services operated by third parties that are accessible through links on this site, the Company has no knowledge of and is not responsible for the use of personal information collected independently by such sites and services. When you visit a link you are subject to the privacy policy set by the third party.

9. Changes to the Privacy Policy

The Company may revise the “Privacy Policy” at any time without prior notice, as necessary, in accordance with the revision of  laws and regulations. In this case, we will post the latest “Privacy Policy” on our site. Regardless of the contents of the “Privacy Policy” at the time it was viewed by the customer, the Company will always handle the customer’s information in accordance with the latest “Privacy Policy”.

10. Disclosure of personal information, etc.

Requests for disclosure, amendments, additions, deletions, suspension of use, suspension of third-party provision, etc. will be accepted at the following contact centre, and on confirmation of the customer’s identity will be handled in an appropriate manner in accordance with laws and regulations.

Contact Centre for disclosure etc. of private information

Blue Ocean Japan Co., Ltd.
Email: info@ezonamako.com

Established June 14, 2021